The Fine Print
Shipping & Returns
Simple, discreet, and stress-free. We want you to feel confident every step of the way.
Free Delivery
On orders $50+
Discreet
Plain packaging
Easy Returns
Within 30 days
Secure
Tracked shipping
Shipping
We process orders within 1–2 business days. Once your order ships, you'll receive a tracking number via email so you can follow every step of the journey.
- Standard Shipping: 3–7 business days
- Express Shipping: 2–3 business days (available at checkout)
- Free Delivery: On all orders over $50 within the United States
All orders are shipped in plain, unmarked packaging. There are no logos, product names, or branding visible on the outside. Your privacy is completely protected.
Returns & Refunds
Your satisfaction is everything. If you're not completely in love with your purchase, we offer hassle-free returns within 30 days of delivery.
- Items must be unopened and in original condition
- Contact us at hello@divinekitty.com to initiate a return
- Refunds are processed within 5–7 business days after we receive your return
- Original shipping charges are non-refundable
For damaged or defective items, please reach out immediately with a photo and we'll replace it at no cost.